Returns & Exchanges
At Anveshan, we strive to ensure the highest quality for our farm-fresh products; however, due to the perishable nature of food items, we only accept returns for damaged or incorrect deliveries. Please notify us within 24 hours of receiving your order to initiate a resolution.
Report Issue
Contact our customer support team via email or WhatsApp within 24 hours of delivery with your order ID and clear photos of the product.
Verification
Our quality assurance team will review the submitted details and images to verify the damage or the discrepancy in the shipment.
Approval & Pickup
Once approved, we will arrange a reverse pickup for the items at no additional cost, ensuring the product is in its original packaging.
Refund or Replacement
Choose between a full refund to your original payment method or a fresh replacement dispatched immediately after the returned item is received.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing